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The History of Business VoIP Communications

March 14, 2017
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The technology we know today as Business VoIP communications, or Voice over Internet Protocol, took years to develop. Ever since the internet was invented, people have focused on finding new and innovative ways to communicate with each other in real-time. Although many people in the time before VoIP were happy with instant messaging, others in the field of technology continued to work on creating a way for people to voice-to-voice communicate using only an internet connection.

What is VoIP?

VoIP is the transmission of voice data packets from one IP address to another using the internet. The original voice signal is compressed when it is placed into packets and decompresses when it reaches the other end, reassembling itself so that it resembles the person’s voice.

The History of VOIP

VoIP technology was created in 1995 by the company VocalTec. They called their new technology the InternetPhone. Although it has only been around for a couple decades, it has completely disrupted the communication landscape.

A year after its introduction, in 1996, people were able to send voicemails using only the internet. However, the sound quality of these voicemails was poor and many early adopter of the technology suffered dropped calls and lost connections. Meanwhile, other telecommunications companies decided to invest in VoIP, since it was a faster and cheaper alternative to traditional communication methods. Once these second-phase adopters of the technology integrated its use into their company’s platform, they developed special software to accommodate it.

By 2003 VoIP had become popular and widely known, as the technology had undergone refinements that led to improved call quality and dependability. Around this time, people also started to realize that VoIP was more affordable than placing a long-distance phone call using a traditional landline or cell phone.

Companies that offered full-service VoIP services became more prevalent in 2004. VoIP providers began to offer their customers domestic and foreign calling services through three different methods: The first is a soft phone, which allows people to communicate using an app. You can physically use your fingers to dial the number on the interface. VoIP providers also supplied speakers and a headset with a microphone; a hardware to support the software VoIP solution. The second method uses either an Ethernet connection or Wi-Fi to connect the VoIP phone directly to the IP network. Lastly, an analog telephone adapter uses an analog telephone to transmit the packets of voice data.

The Future of VoIP Communications

Now that you have learned about the history of VoIP, let’s discuss its future. Every day, more and more users are signing up with a VoIP provider as it is now widely recognized for its many advantages over analog technology.

VoIP can simplify the overall communication process and is less expensive than traditional phone plans. This is because VoIP enables voice and data communications to travel along the same network. People are also drawn to the technology’s convenient and flexible model, which allows the user to scale to meet the size and requirements of any company. These companies created unified communication bases that service all forms of communication, including faxes, phone calls, emails, voicemail, web conferences, and more.

Overall, VoIP is one of the biggest disruptive technologies in the communications industry and has become an important part of how many people conduct their day-to-day lives. Experts believe that, as more companies and people discover the advantages associated with VoIP, the industry will only continue to grow in the future.

Would you like to learn more about how VoIP can benefit your business? Please contact us today by email or call us toll-free at (866) 814-1635. Our team of VoIP experts can talk further with you to help you figure out which VoIP solution is best for your business. We offer setup and configuration for managed VoIP services, colocation services, and other network service options. We are confident we can offer a solution that meets your company’s specific requirements.

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