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Managed Services

Manage Your Business, Not Your Devices

Get 24/7 Expert Support When and How You Need It While Offloading Your Infrastructure Management

As infrastructure evolves, managing it can become increasingly complex and/or require specialized skillsets. Keeping up-to-date on the latest technologies and systems often necessitates dedicated resources, not to mention budgets to staff those roles. With ACI Managed Services, we take these operational burdens off your IT teams so they can focus on what will drive your business.

Whether you would like us to handle setup and configuration tasks, monitor your infrastructure, apply patches when needed, or just receive support from our team of experts, ACI Managed Services has it covered. We offer:

Setup & Configuration

settings-iconOur technical experts provide setup for a variety of your hardware and infrastructure devices, including OS installation on ACI supplied servers.

  • Servers
  • Firewalls
  • Switches

Monitoring Services

Complete round-the-clock monitoring of managed devices by our global technical support team via ICMP pings, host agents, and SNMP trap collection.heart-curvy-flat

  • Fault Management
  • Server Metrics
  • Application Health

Support Services

Comprehensive troubleshooting and fault management for managed devices by our 24/7 team of technical experts.

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  • Patch Management
  • Backup and Recovery
  • Firewalls
  • Migration Services
  • Remote Hands
  • Switches
  • Domain Name Services and SSL Certificate

The above is not an exhaustive list of Managed Services we can provide, but rather a brief synopsis of offerings. A more robust list can be accessed by contacting us.